Well, after a hefty read up, one would have never guessed that it is actually a German company!
Rocket Internet GmbH was founded in 2007 and Zalando is their e-commerce retail companies found in Germany.
It was just last year in November that they launched ZALORA Singapore and its part of the ZALORA Asia which consists of ZALORA Malaysia, Hong Kong, Taiwan, Philipines, Vietnam and Indonesia.
It attracted loads of attention not just because they are everywhere but the job opportunities that they are able to offer to the people.
|Zalora Malaysia Website|
|Wide selection to satisfy all your needs!|
You can easily search them on facebook whereby each country has their own facebook page. Zalora Malaysia, Zalora Singapore and so on. Like their page and stay updated on their events and fashion sales. They also have a twitter account!
Their website is of course impressive bearing in mind the financial standing they have. Here are some pros that will get you excited!
(1) Free delivery nationwide and its by GDEX.
(2)They accept all kind of payments from paypal to credit cards.
(3)They provide Return policy as well as long as it is within 30 days.
(4)They take phone orders and even 'cash on delivery' service if you want.
(5) Sign up for their newsletter and get a RM20 voucher!
I read a few blogs about their shopping experience and most of them are actually sponsored by them so of course its all the sugary honey stuffs. Luckily my hard work reading paid off when I came across a shopper that had a bad encounter with Zalora Malaysia.
*OMG the shopper dropped a comment and its a SHE! Sorry for the mistake Widad!*
The shopper made payment for a pair of shoes and did not receive the goods. She was obviously unhappy and after a bad experience with Zalora customer service, she decided she doesn't want the shoes anymore and wanted a refund.
Zalora replied her and provided an attachment proving the refund has been transferred into the shopper's account. To the shopper's horror, not only did they not refund, the attachment was actually the shopper's print screen transaction of the payment she made.
She posted screen capture of the emails and some facebook comments as well. Read it here if you are interested. However, the entry was blogged in Malay language.
So well, I am still browsing the website to see if there is anything that I want to buy. I hope this post is helpful as Zalora review was suggested by one of the readers. I will share my shopping experience with you all when I have one!
Anyone a Zalora shopper? Come share your experience!